OKR Examples Library

Browse 61+ real-world OKR examples. Filter by department, industry, and company size to find inspiration for your next quarter.

Showing 61 of 61 examples

MarketingGrowth
Become the go-to resource for OKR best practices in the SaaS industry

Key Results

  • 1.Increase organic blog traffic from 10,000 to 50,000 monthly visits
  • 2.Grow email newsletter subscribers from 2,000 to 10,000
  • 3.Achieve top 3 Google ranking for 5 target keywords
SaaS / SoftwareScale-up (51-200)
MarketingGrowth
Build a world-class demand generation engine

Key Results

  • 1.Generate 500 marketing qualified leads (MQLs) per month (up from 200)
  • 2.Achieve 25% MQL to SQL conversion rate (up from 15%)
  • 3.Reduce cost per lead from $150 to $75
SaaS / SoftwareScale-up (51-200)
MarketingGrowth
Establish a dominant social media presence in our market

Key Results

  • 1.Grow LinkedIn followers from 5,000 to 25,000
  • 2.Achieve 5% average engagement rate across all posts (up from 2%)
  • 3.Generate 100 inbound leads per month from social channels
SaaS / SoftwareStartup (1-50)
MarketingGrowth
Launch a successful product-led growth motion

Key Results

  • 1.Achieve 10,000 free trial signups per month
  • 2.Improve trial-to-paid conversion from 5% to 12%
  • 3.Reduce time-to-value for new users from 7 days to 2 days
SaaS / SoftwareScale-up (51-200)
MarketingEfficiency
Maximize ROI across all paid marketing channels

Key Results

  • 1.Improve overall marketing ROI from 3x to 5x
  • 2.Reduce customer acquisition cost (CAC) from $500 to $300
  • 3.Achieve 20% of revenue from paid channels (up from 10%)
E-commerceScale-up (51-200)
MarketingGrowth
Create a content engine that drives sustainable organic growth

Key Results

  • 1.Publish 20 high-quality blog posts per quarter
  • 2.Achieve 100,000 organic sessions per month (up from 40,000)
  • 3.Generate 500 organic leads per month from content
SaaS / SoftwareScale-up (51-200)
MarketingGrowth
Build brand awareness that translates to market leadership

Key Results

  • 1.Increase unaided brand awareness from 5% to 15% in target market
  • 2.Secure coverage in 10 tier-1 industry publications
  • 3.Achieve 50 speaking opportunities at industry events
FintechEnterprise (200+)
MarketingEfficiency
Optimize marketing operations for scale

Key Results

  • 1.Reduce campaign launch time from 2 weeks to 3 days
  • 2.Automate 80% of email marketing workflows
  • 3.Achieve 99% data accuracy in marketing attribution
SaaS / SoftwareEnterprise (200+)
SalesGrowth
Accelerate revenue growth to achieve market leadership

Key Results

  • 1.Increase MRR from $500K to $1M
  • 2.Close 50 new enterprise deals (up from 20)
  • 3.Expand average deal size from $15K to $25K ACV
SaaS / SoftwareScale-up (51-200)
SalesGrowth
Build a predictable and scalable sales pipeline

Key Results

  • 1.Maintain 4x pipeline coverage of monthly target
  • 2.Increase win rate from 20% to 30%
  • 3.Reduce average sales cycle from 60 days to 45 days
SaaS / SoftwareScale-up (51-200)
SalesGrowth
Expand into the enterprise market segment

Key Results

  • 1.Close 10 deals with companies over 1,000 employees
  • 2.Build relationships with 50 enterprise prospects
  • 3.Achieve $500K in enterprise ARR (from $0)
SaaS / SoftwareScale-up (51-200)
SalesGrowth
Maximize revenue from existing customer base

Key Results

  • 1.Achieve 120% net revenue retention
  • 2.Close $200K in upsell/cross-sell revenue
  • 3.Expand 25% of existing accounts to higher tiers
SaaS / SoftwareScale-up (51-200)
SalesEfficiency
Create a high-performing sales team

Key Results

  • 1.Achieve 80% of reps hitting quota (up from 50%)
  • 2.Reduce ramp time for new reps from 6 months to 3 months
  • 3.Increase revenue per rep from $500K to $750K annually
SaaS / SoftwareEnterprise (200+)
SalesGrowth
Dominate our key geographic market

Key Results

  • 1.Achieve 30% market share in DACH region (up from 15%)
  • 2.Close 100 new customers in target geography
  • 3.Build a local sales team of 5 reps
SaaS / SoftwareEnterprise (200+)
ProductQuality
Deliver a product that customers love and recommend

Key Results

  • 1.Achieve Net Promoter Score (NPS) of 50 (up from 30)
  • 2.Increase daily active users from 5,000 to 15,000
  • 3.Reduce churn attributed to product issues from 20% to 5%
SaaS / SoftwareScale-up (51-200)
ProductInnovation
Launch features that drive competitive differentiation

Key Results

  • 1.Ship 3 major features from the 'most requested' list
  • 2.Achieve 60% adoption of new features within 30 days
  • 3.Win 10 competitive deals citing new features
SaaS / SoftwareScale-up (51-200)
ProductQuality
Create an exceptional onboarding experience

Key Results

  • 1.Reduce time-to-first-value from 7 days to 1 day
  • 2.Increase onboarding completion rate from 40% to 80%
  • 3.Achieve 90% satisfaction score for onboarding flow
SaaS / SoftwareStartup (1-50)
ProductQuality
Build the most reliable platform in our category

Key Results

  • 1.Achieve 99.95% uptime (up from 99.5%)
  • 2.Reduce P1 incidents from 5 to 1 per quarter
  • 3.Decrease average page load time from 3s to under 1s
SaaS / SoftwareEnterprise (200+)
ProductInnovation
Expand our platform into mobile

Key Results

  • 1.Launch iOS and Android apps with core feature parity
  • 2.Achieve 10,000 mobile app downloads in first quarter
  • 3.Reach 4.5+ star rating on both app stores
SaaS / SoftwareScale-up (51-200)
ProductEfficiency
Create a data-driven product development process

Key Results

  • 1.Instrument 100% of core user journeys with analytics
  • 2.Run 10 A/B tests per quarter with statistically significant results
  • 3.Reduce feature development waste by 30% through validation
SaaS / SoftwareScale-up (51-200)
EngineeringEfficiency
Build a world-class engineering velocity

Key Results

  • 1.Increase deployment frequency from weekly to daily
  • 2.Reduce lead time from commit to production from 5 days to 4 hours
  • 3.Achieve 95% of PRs reviewed within 24 hours
SaaS / SoftwareScale-up (51-200)
EngineeringQuality
Establish engineering excellence through quality practices

Key Results

  • 1.Increase test coverage from 60% to 85%
  • 2.Reduce production bugs by 50%
  • 3.Achieve zero critical security vulnerabilities
SaaS / SoftwareScale-up (51-200)
EngineeringEfficiency
Scale our infrastructure for 10x growth

Key Results

  • 1.Handle 10x current traffic without performance degradation
  • 2.Reduce infrastructure costs per user by 40%
  • 3.Achieve auto-scaling response time under 2 minutes
SaaS / SoftwareScale-up (51-200)
EngineeringEfficiency
Eliminate technical debt blocking team velocity

Key Results

  • 1.Complete migration of legacy system to new architecture
  • 2.Reduce build time from 20 minutes to 5 minutes
  • 3.Improve developer satisfaction score from 6 to 8
SaaS / SoftwareEnterprise (200+)
EngineeringQuality
Create a culture of operational excellence

Key Results

  • 1.Reduce mean time to recovery (MTTR) from 4 hours to 30 minutes
  • 2.Achieve 100% of incidents with documented post-mortems
  • 3.Implement on-call rotation with <5 minute response time
SaaS / SoftwareScale-up (51-200)
EngineeringQuality
Build an API platform that developers love

Key Results

  • 1.Achieve API documentation completeness of 100%
  • 2.Reduce average API response time from 500ms to 100ms
  • 3.Reach 1,000 active API integrations (up from 200)
SaaS / SoftwareScale-up (51-200)
Customer SuccessGrowth
Transform customers into passionate advocates

Key Results

  • 1.Increase NPS from 35 to 55
  • 2.Generate 50 customer referrals (up from 10)
  • 3.Collect 30 G2 reviews with 4.5+ star average
SaaS / SoftwareScale-up (51-200)
Customer SuccessEfficiency
Maximize customer retention and lifetime value

Key Results

  • 1.Reduce monthly churn from 3% to 1.5%
  • 2.Increase net revenue retention from 100% to 115%
  • 3.Improve average customer health score from 65 to 80
SaaS / SoftwareScale-up (51-200)
Customer SuccessQuality
Deliver exceptional customer onboarding at scale

Key Results

  • 1.Reduce time-to-value from 30 days to 14 days
  • 2.Achieve 95% onboarding satisfaction score
  • 3.Complete onboarding for 100% of new customers within SLA
SaaS / SoftwareScale-up (51-200)
Customer SuccessEfficiency
Build proactive customer success operations

Key Results

  • 1.Identify 90% of at-risk accounts 30+ days before churn
  • 2.Achieve 70% save rate on identified at-risk accounts
  • 3.Increase proactive customer touchpoints by 50%
SaaS / SoftwareEnterprise (200+)
Customer SuccessEfficiency
Scale customer success without sacrificing quality

Key Results

  • 1.Increase customers per CSM from 30 to 50 while maintaining NPS
  • 2.Automate 60% of routine customer communications
  • 3.Launch self-serve success resources with 80% satisfaction
SaaS / SoftwareScale-up (51-200)
HR / PeopleCulture
Build an exceptional workplace that attracts top talent

Key Results

  • 1.Achieve employee NPS (eNPS) of 50 (up from 30)
  • 2.Reduce voluntary turnover from 20% to 10%
  • 3.Increase offer acceptance rate from 70% to 90%
SaaS / SoftwareScale-up (51-200)
HR / PeopleEfficiency
Create a high-velocity talent acquisition machine

Key Results

  • 1.Reduce time-to-hire from 45 days to 25 days
  • 2.Achieve 90% quality-of-hire score at 6-month review
  • 3.Fill 100% of critical roles within target timeline
SaaS / SoftwareScale-up (51-200)
HR / PeopleCulture
Foster a culture of continuous learning and development

Key Results

  • 1.Ensure 100% of employees have active development plans
  • 2.Achieve 20 average training hours per employee per quarter
  • 3.Increase internal promotion rate from 15% to 30%
SaaS / SoftwareEnterprise (200+)
HR / PeopleCulture
Build diverse and inclusive teams

Key Results

  • 1.Increase underrepresented groups in leadership from 20% to 35%
  • 2.Achieve 90% inclusion score in employee survey
  • 3.Ensure 50% diverse candidate slate for all roles
SaaS / SoftwareEnterprise (200+)
HR / PeopleEfficiency
Establish world-class people operations

Key Results

  • 1.Achieve 95% employee satisfaction with HR services
  • 2.Automate 80% of routine HR processes
  • 3.Reduce HR ticket resolution time from 5 days to 1 day
SaaS / SoftwareEnterprise (200+)
ExecutiveGrowth
Achieve sustainable hypergrowth while building for the long-term

Key Results

  • 1.Grow ARR from $5M to $10M
  • 2.Maintain gross margin above 75%
  • 3.Achieve burn multiple under 1.5x
SaaS / SoftwareScale-up (51-200)
ExecutiveGrowth
Position the company as a market leader

Key Results

  • 1.Increase market share from 5% to 12%
  • 2.Secure partnerships with 3 industry leaders
  • 3.Achieve recognition in Gartner Magic Quadrant
SaaS / SoftwareEnterprise (200+)
ExecutiveCulture
Build a high-performance organization

Key Results

  • 1.Achieve company-wide eNPS of 60
  • 2.Ensure 80% of teams hit their quarterly OKRs
  • 3.Maintain voluntary attrition below 10%
SaaS / SoftwareScale-up (51-200)
ExecutiveGrowth
Successfully expand into new market segment

Key Results

  • 1.Launch product for SMB market
  • 2.Acquire 500 SMB customers in first quarter
  • 3.Achieve $500K ARR from new segment
SaaS / SoftwareEnterprise (200+)
ExecutiveGrowth
Prepare company for Series B fundraise

Key Results

  • 1.Achieve $3M ARR milestone
  • 2.Demonstrate 3x year-over-year growth
  • 3.Complete data room with investor-ready metrics
SaaS / SoftwareStartup (1-50)
OperationsEfficiency
Streamline operations to enable 3x company growth

Key Results

  • 1.Reduce operational costs as % of revenue from 25% to 18%
  • 2.Automate 20 manual processes saving 100+ hours/week
  • 3.Achieve 95% on-time delivery of cross-team projects
SaaS / SoftwareScale-up (51-200)
OperationsQuality
Establish operational excellence across the organization

Key Results

  • 1.Achieve 98% compliance with internal SLAs
  • 2.Reduce process errors from 50 to 10 per month
  • 3.Implement 15 process improvements from team feedback
SaaS / SoftwareEnterprise (200+)
OperationsEfficiency
Build a data-driven operational infrastructure

Key Results

  • 1.Implement real-time dashboards for all key operational metrics
  • 2.Achieve 100% data accuracy across systems
  • 3.Reduce reporting time from 5 days to real-time
SaaS / SoftwareScale-up (51-200)
FinanceEfficiency
Build financial operations that scale with growth

Key Results

  • 1.Reduce monthly close time from 15 days to 5 days
  • 2.Achieve 95% forecast accuracy (within 5% variance)
  • 3.Automate 80% of recurring financial processes
SaaS / SoftwareScale-up (51-200)
FinanceEfficiency
Optimize capital efficiency for sustainable growth

Key Results

  • 1.Improve burn multiple from 2x to 1.2x
  • 2.Extend runway from 18 months to 30 months
  • 3.Achieve LTV/CAC ratio of 4:1 (up from 2.5:1)
SaaS / SoftwareStartup (1-50)
FinanceQuality
Establish world-class financial controls and compliance

Key Results

  • 1.Achieve SOC 2 Type II certification
  • 2.Pass external audit with zero material findings
  • 3.Implement 100% of required financial controls
FintechScale-up (51-200)
MarketingGrowth
Maximize customer lifetime value through personalization

Key Results

  • 1.Increase average order value from $75 to $100
  • 2.Improve repeat purchase rate from 25% to 40%
  • 3.Achieve 15% of revenue from personalized recommendations
E-commerceScale-up (51-200)
ProductQuality
Create a seamless omnichannel shopping experience

Key Results

  • 1.Launch buy-online-pickup-in-store with 95% satisfaction
  • 2.Achieve 30% of orders with omnichannel touchpoints
  • 3.Reduce cart abandonment rate from 70% to 50%
E-commerceEnterprise (200+)
OperationsEfficiency
Optimize supply chain for speed and efficiency

Key Results

  • 1.Reduce average delivery time from 5 days to 2 days
  • 2.Achieve 99.5% order accuracy
  • 3.Reduce inventory carrying costs by 20%
E-commerceEnterprise (200+)
ProductQuality
Improve patient outcomes through digital engagement

Key Results

  • 1.Increase patient app adoption from 30% to 70%
  • 2.Achieve 90% medication adherence rate for active users
  • 3.Reduce hospital readmission rate by 25%
HealthcareEnterprise (200+)
OperationsQuality
Achieve regulatory excellence and compliance

Key Results

  • 1.Maintain HIPAA compliance with zero breaches
  • 2.Complete FDA 510(k) clearance for new device
  • 3.Pass all regulatory audits with no critical findings
HealthcareScale-up (51-200)
EngineeringQuality
Build the most trusted fintech platform in our category

Key Results

  • 1.Achieve zero security incidents
  • 2.Maintain 99.99% transaction success rate
  • 3.Pass PCI-DSS Level 1 certification
FintechScale-up (51-200)
MarketingGrowth
Accelerate customer acquisition through trust

Key Results

  • 1.Increase new customer signups from 5,000 to 20,000 per month
  • 2.Achieve TrustPilot score of 4.5+ (up from 3.8)
  • 3.Reduce customer verification time from 2 days to 2 hours
FintechScale-up (51-200)
ProductGrowth
Achieve liquidity that creates a network effect moat

Key Results

  • 1.Increase active sellers from 1,000 to 5,000
  • 2.Improve average time-to-first-sale from 14 days to 3 days
  • 3.Achieve 80% seller retention rate (up from 60%)
MarketplaceScale-up (51-200)
ProductQuality
Create the best buyer experience in our category

Key Results

  • 1.Increase buyer NPS from 40 to 60
  • 2.Reduce average time-to-purchase from 5 visits to 2 visits
  • 3.Achieve 50% repeat buyer rate (up from 30%)
MarketplaceScale-up (51-200)
Customer SuccessQuality
Deliver exceptional client results that drive referrals

Key Results

  • 1.Achieve 95% client satisfaction score
  • 2.Generate 50% of new business from referrals
  • 3.Increase average client engagement length from 6 to 12 months
Agency / ServicesStartup (1-50)
OperationsEfficiency
Scale agency operations while maintaining quality

Key Results

  • 1.Increase revenue per employee from $150K to $200K
  • 2.Achieve 80% billable utilization rate
  • 3.Reduce project overrun rate from 30% to 10%
Agency / ServicesStartup (1-50)
ExecutiveGrowth
Achieve product-market fit

Key Results

  • 1.Reach 100 paying customers
  • 2.Achieve 40%+ 'very disappointed' score in PMF survey
  • 3.Demonstrate 10% week-over-week growth in key metric
SaaS / SoftwareStartup (1-50)
ProductInnovation
Build an MVP that validates our core hypothesis

Key Results

  • 1.Launch MVP to 50 beta users within 8 weeks
  • 2.Achieve 30% daily active usage among beta users
  • 3.Collect 100+ pieces of qualitative feedback
SaaS / SoftwareStartup (1-50)
SalesGrowth
Establish initial go-to-market traction

Key Results

  • 1.Acquire first 10 paying customers without paid marketing
  • 2.Achieve $10K MRR
  • 3.Document repeatable sales process
SaaS / SoftwareStartup (1-50)

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100+ OKR Examples by Department, Industry & Company Size | Loach